Frequently Asked Questions
Find answers to common questions about our products and AR experience.
How does the AR visualization work?
Our AR technology uses your smartphone's camera to place 3D models of our furniture in your real-world environment. Simply scan the QR code on any product page using your phone to start the experience.
Do I need to download an app?
No, our AR experience is entirely web-based. You only need a modern smartphone (iOS 12+ or Android with ARCore support) and a standard browser like Safari or Chrome.
Can I customize the furniture in AR?
Currently, our AR models reflect the standard configurations. For custom enquiries regarding fabrics, wood tones, or dimensions, please use the booking form on the product page.
How accurate are the dimensions?
Our 3D models are built to exact scale. When viewing in AR, ensure your room is well-lit and move your phone across the floor to help the system detect the ground plane for maximum accuracy.
What should I do if the AR model won't load?
Ensure you have a stable internet connection and that your browser has permission to access the camera. If issues persist, try restarting your browser or clearing your cache.